FAQ

Frequently Asked Questions

Treatments & Services

  1. What should I expect during my first visit?
    Your provider will review your medical history, wellness goals, and recommend the most suitable treatment plan

  2. How do I know which service is right for me?
    Our licensed team will guide you during your consultation to match treatments with your health, skin type, or wellness goals

  3. Do you customize treatments for individual needs?
    Yes. All treatments are personalized to your unique goals, whether skin health, hydration, or overall wellness

  4. Are your treatments safe for pregnant women or people with medical conditions?
    Some treatments may not be recommended. Please inform us of your condition so we can advise safely

Wellness & Safety

  1. What safety and hygiene protocols do you follow?
    We follow strict OSHA and CDC guidelines, use medical-grade disinfectants, and ensure a sterile environment

  2. Do I need to bring anything for my session?
    No, just arrive as you are. We provide everything needed for your treatment


  1. What products do you use during treatments? Are they organic/natural?
    We use high-quality, medical-grade products. Many are natural or organic, depending on the treatment

Aftercare & Results

  1. What should I do after my treatment for best results?
    You’ll receive custom aftercare instructions tailored to your service. Staying hydrated and avoiding harsh products usually helps

  2. How often should I schedule treatments?
    Frequency depends on your goals and the type of treatment. Many clients return every 4–6 weeks for maintenance

  3. Are there any side effects I should be aware of?
    Most treatments have minimal downtime. Mild redness, swelling, or tenderness may occur and usually resolves quickly

Memberships & Pricing

  1. Do you offer membership plans or loyalty rewards?
    Yes, we offer flexible membership options and loyalty rewards for regular clients

  2. What payment methods do you accept?
    We accept major credit/debit cards, HSA/FSA cards, and select insurance options where applicable

Are services covered by insurance or HSA/FSA cards?
Coverage depends on your provider. Please confirm with your insurance or HSA/FSA plan